At m77club, your privacy is treated with the same seriousness as the security of your funds. This Policy explains what personal data we collect, why we collect it, how it is used, and the rights you hold as a player on our Platform.
Six key commitments that define how m77club handles your personal information.
This Privacy Policy (hereinafter "Policy") sets out the data protection and privacy practices of m77club (hereinafter "m77club", "we", "us", or "the Platform") in relation to the personal data of individuals who access, register with, or otherwise interact with the m77club online gaming and sports betting platform available at https://m77club.cam.
m77club is committed to processing personal data in a manner that is lawful, fair, transparent, and consistent with applicable data protection legislation. We recognise the trust that players across Malaysia — including those in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and beyond — place in us when they share their personal information, and we take that responsibility seriously.
By creating an account, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree to the terms of this Policy, please discontinue your use of the Platform and contact us to close your account.
For the purposes of this Privacy Policy, the following terms have the meanings set out below:
When you create a m77club account, we collect the following information:
To comply with anti-money laundering obligations and to verify your identity before processing withdrawals, we collect:
In connection with deposits and withdrawals, we collect and process transaction data including:
m77club does not store full bank account numbers or card numbers on its servers. Payment processing is handled through certified third-party payment service providers.
When you access the Platform, we automatically collect:
When you contact our support team via live chat or email, we collect the content of those communications, including any personal data you voluntarily disclose, for the purpose of resolving your query and maintaining service quality records.
m77club processes your personal data on the following legal bases:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract (Terms & Conditions) |
| Processing deposits and withdrawals | Performance of a contract; legal obligation |
| KYC identity verification | Legal obligation (AML compliance) |
| Fraud prevention and security monitoring | Legitimate interests; legal obligation |
| Customer support communications | Performance of a contract; legitimate interests |
| Responsible gambling monitoring | Legal obligation; legitimate interests |
| Platform analytics and improvement | Legitimate interests |
| Promotional communications (where opted in) | Consent |
m77club uses collected personal data for the following specific purposes:
m77club does not sell, rent, or trade your personal data to third parties for commercial or marketing purposes. We may share personal data with the following categories of recipients, strictly for the purposes outlined in this Policy:
To process deposits and withdrawals, we share necessary transaction data with certified payment processors including operators of Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and banking partners such as Maybank, CIMB, Public Bank, and Hong Leong. These processors are contractually bound to handle your data securely and use it only for payment processing purposes.
KYC documents are processed through our identity verification service providers, who are contractually obligated to handle such data in strict compliance with data protection standards.
Platform hosting, game delivery, and data storage may involve third-party technology providers operating under data processing agreements that impose security and confidentiality obligations equivalent to those applied by m77club directly.
m77club will disclose personal data to competent regulatory authorities, law enforcement agencies, or courts where required by applicable law, a valid legal process, or where we are advised that disclosure is necessary to protect the rights, property, or safety of m77club, its players, or third parties.
In the event of a merger, acquisition, or sale of all or part of m77club's business assets, personal data held by m77club may be transferred to the acquiring entity, subject to the same protections described in this Policy. Affected Players will be notified prior to any such transfer taking effect.
m77club retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account plus 5 years after closure |
| KYC identity documents | 5 years following account closure (AML obligation) |
| Financial transaction records | 7 years (financial record-keeping obligation) |
| Support communications | 3 years from date of interaction |
| Technical/session logs | 13 months from date of collection |
| Marketing consent records | Until consent is withdrawn, plus 2 years |
Following the expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with our data destruction procedures. Anonymised, aggregated data may be retained indefinitely for analytical and reporting purposes.
The m77club Platform uses cookies — small text files stored on your device — to ensure the Platform functions correctly, to maintain your session, and to collect anonymised usage analytics. We do not use cookies to serve third-party advertising or to build cross-site behavioural profiles.
m77club implements a comprehensive range of technical and organisational security measures to protect personal data against unauthorised access, loss, destruction, or alteration. These include:
While m77club takes all reasonable steps to protect your personal data, no transmission over the internet is entirely risk-free. You are responsible for maintaining the security of your account credentials and for notifying us immediately at [email protected] if you suspect any unauthorised account access.
Subject to applicable data protection law, you have the following rights in relation to the personal data m77club holds about you. To exercise any of these rights, please contact us at [email protected]. We will acknowledge your request within five (5) business days and aim to respond in full within thirty (30) days.
The m77club Platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect or process personal data from individuals under the age of 21. During registration and KYC verification, we take steps to verify the age of all Players.
If m77club becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. Any funds in such an account will be handled in accordance with applicable law. If you have reason to believe that a minor has registered on our Platform, please notify us immediately at [email protected].
The operation of the m77club Platform may involve the transfer of personal data to service providers located outside of Malaysia, including platform infrastructure providers and identity verification partners operating in other jurisdictions. Where such transfers occur, m77club ensures that appropriate safeguards are in place, including contractual data processing agreements that impose data protection standards consistent with those described in this Policy.
By using the m77club Platform, you acknowledge and consent to your personal data being transferred to and processed in jurisdictions outside Malaysia where such transfers are necessary to deliver the services described in this Policy.
The m77club Platform does not contain links to external third-party websites. However, payment processing interactions necessarily involve third-party payment service providers including the operators of Touch 'n Go eWallet, DuitNow, FPX, and associated banking partners. These providers operate under their own privacy policies and data protection frameworks.
m77club is not responsible for the data practices of third-party payment processors or other service providers. Players are encouraged to review the privacy policies of payment service providers they use in connection with m77club transactions.
m77club reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable data protection law, our data processing practices, or the services we offer. Material updates will be communicated to registered Players via email to their registered address and/or a prominent notice on the Platform, at least seven (7) days before the change takes effect.
The date at the top of this Policy indicates when it was last reviewed and updated. Your continued use of the Platform following the effective date of any amendment constitutes acceptance of the updated Policy. If you do not accept an updated Policy, you must cease using the Platform and request account closure.
If you have questions about this Privacy Policy, wish to exercise any of your data rights, or have concerns about how m77club is handling your personal data, please contact our Data Protection team through the following channels:
This Privacy Policy was last reviewed and updated on 1 January 2026. This version supersedes all prior versions of the m77club Privacy Policy.
Our data protection team is available 24/7 to help with any privacy-related queries, data access requests, or concerns about how m77club handles your personal information. You can also read our FAQ for quick answers on account and data topics.
🔞 For players aged 21 and above only. By using m77club you confirm you have read and agreed to this Privacy Policy.